Betting Rules

By opening or using an account with Diamond Aud Casino, you agree to follow these Betting Rules and any additional rules displayed on the relevant betting or gaming page. If you do not understand a rule, you should seek clarification before placing a bet. These rules apply to bets made through the website, mobile site, application or any other approved channel made available to you.

You must use the service only where online gambling is lawful for you. Players in Australia are responsible for complying with the laws that apply to their location, age and use of gambling services. You must not access or use the service from a place where doing so is unlawful or restricted. Diamond Aud Casino may limit, suspend or refuse access where required by law, regulation, a court order, risk controls or internal procedures.

You must be of the legal gambling age that applies in your jurisdiction. Account information must be accurate, complete and kept up to date. An account is generally intended for the person registered to it and must not be sold, transferred, shared or used by another person. You are responsible for keeping your login details secure and for notifying the operator if you believe that your account has been accessed without permission.

• Only one personal account should be used unless the operator has expressly approved another arrangement.
• Bets must be placed using funds available in your account or another approved payment method.
• You must not place bets on behalf of another person or allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, money laundering, collusion or any attempt to manipulate a result.
• You must not interfere with the website, betting systems, software, security features or other players' use of the service.
• You must provide reasonable information or documents when requested for identity, age, payment, security or compliance checks.

If an account, payment method or betting activity is reviewed, affected bets or transactions may be held while checks are completed. Where permitted, the operator may void bets, restrict an account, withhold access to a service or take other action if there is evidence of prohibited conduct, a security concern or a breach of these rules.

Prices, odds and available markets are provided for information before a bet is accepted and may change. Obvious errors, technical faults, data errors or incorrect market information may affect a bet. If a clear error occurs, the operator may correct or void the affected bet in accordance with the applicable rules and any legal requirements. The outcome of a review may depend on the nature of the error, the market, the timing of the bet and the information available.

Bets are settled using the official result or outcome determined for the relevant event or game. The source used may depend on the market and may include an official competition body, event organiser, licensed data provider, game result or other reliable source. If an official result is changed after settlement, the bet may be reviewed where the relevant rules allow it.

Market-specific rules take priority over general descriptions where they address a particular event, game, selection or settlement situation. These rules may explain how ties, abandoned events, postponements, interruptions, dead heats, player or team changes, extra time, penalties, technical failures and other circumstances are treated. Always read the rules shown on the market before placing a bet.

• A winning bet is settled according to the accepted stake and applicable odds or price.
• A losing bet is settled in accordance with the final outcome and market terms.
• A void bet is treated as cancelled under the relevant rule, with the stake handled as described for that market.
• A market may remain open until the required result or information is confirmed.
• Different selections within a multiple or combination bet may be affected differently by a void or amended outcome.
• Where a result cannot be determined fairly or reliably, the applicable rules may provide for a delay, review or void settlement.

Settlement information displayed in your account should be reviewed promptly. If you believe a bet has been settled incorrectly, retain the bet reference and contact the available support channel through the website. A review may require the original bet details, relevant market rules, account information and the official result used for settlement.

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not gamble with money needed for everyday expenses. Consider setting personal deposit, spending, time or session limits where those tools are available. Take regular breaks and avoid gambling when you are upset, under the influence of alcohol or drugs, or trying to win back money already lost.

If gambling is becoming difficult to control, use the responsible gambling tools available through the service and consider taking a break or requesting account restrictions. You can also seek independent help from an appropriate Australian gambling support service. Friends, family members and qualified support professionals may also be able to assist. Asking for help early is a positive step.

Questions about a bet should be raised through the support option available on the website. Include your account information only through a secure channel and provide the relevant bet reference, date, market, stake and reason for your query. Do not send passwords or sensitive payment information in an ordinary message. A complaint may be reviewed using account records, system logs, market rules and official result information.

These Betting Rules may be updated when products, systems, laws, regulatory expectations or operational procedures change. The version published on the website applies from the date it is made available, unless a different effective date is stated. Changes will not normally alter the terms of a bet that has already been accepted, except where a correction, voiding provision, legal requirement or specific market rule applies.

• Read the current rules before using a new market, game or betting feature.
• Keep your account details accurate so that important notices can be provided.
• Review accepted bets and settled transactions regularly.
• Raise discrepancies promptly and keep any relevant records.
• Use responsible gambling controls whenever you need help managing your play.

If any part of these rules is unclear or appears inconsistent with a specific market rule, the specific rule displayed for that market should be checked first. You should not place a bet until you understand the applicable conditions. By continuing to use Diamond Aud Casino after these rules are updated, you acknowledge the current version, subject to your rights under applicable law.